Statement on Covid-19

Monday 30th March, 2020

We hope, first and foremost, that you are safe and well – and that you are taking the precautions necessary to remain so during this period of uncertainty.

The Latitude Hotels Group has taken the measures and actions prescribed by the authorities in the countries in which we operate very seriously to ensure the ongoing safety of our guests and team members, during the current Covid-19 pandemic.  

In order to continue the vital process of safeguarding our team and our guests, The Latitude Hotels Group has therefore taken the decision to temporarily close all of our hotels until further notice. This closure not only affects the hotel, but also our gyms, spas, bars, restaurants and workspaces.

It pains us to have to take this decision, and we deeply regret the inconvenience that this will cause. We do hope that you understand however, that as a business that values its place within this community, we have to protect the ongoing sustainability of the company, not least for those that are dependent on it for their livelihoods, our wonderful Teams. We are certain that the actions we are taking now will contribute positively to the speed at which we are all able to recover from this crisis.

If you have a current booking during this period of closure, please be assured of our assistance, and get in touch with us on one of the e-mail addresses below:

  • Latitude 0 Degrees, Kampala – This email address is being protected from spambots. You need JavaScript enabled to view it. or +256 31 241 8300
  • Latitude 13 Degrees, Lilongwe – This email address is being protected from spambots. You need JavaScript enabled to view it. or +265 99 406 4357
  • Latitude 15 Degrees, Lusaka – This email address is being protected from spambots. You need JavaScript enabled to view it. or +260 211 268802/3/4

We will not take any new bookings for the period of our closure, but should you wish to discuss your travel plans and hotel bookings for the future, please do so through the above e-mail addresses.

We will continue to monitor and assess the situations in Uganda, Malawi and Zambia and will keep our guests, clients and agents updated through our social media platforms, our website, as well as through personal correspondence.

We have always taken pride in offering bespoke and personalised attention to our guests and visitors; hence this is not a decision that we have taken lightly – and sustaining us is our anticipation of welcoming you back to our hotels, when the time is right.

The Latitude Hotels Group

 

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